Privacy Policy

1. Who We Are

Chilli Banana Macclesfield is a trading name of VERATHAI LIMITED.

Registered in England and Wales.
Company number: 05398614
Registered office:
The Merchants House,
59 Buxton Road,
Macclesfield, Cheshire,
SK10 1JX

If you have any questions about this policy or how your data is handled, please contact us at:
macclesfield.chillibanana@gmail.com

2. What Information We Collect

We collect limited personal information in the following ways:

a) Website Analytics (with your consent)

If you choose to accept analytics cookies, we use Google Analytics to understand how visitors use our website. This may include:

• Pages visited
• Time spent on the website
• Device and browser type
• General location (e.g. town or region)

This information does not identify you personally.

b) Restaurant Bookings

Bookings are processed through a third-party booking provider.
When you make a booking, your personal data (such as name, contact details and booking information) is collected and processed by that provider in accordance with their own privacy policy.

We recommend reviewing the privacy policy of the booking provider when making a reservation.

c) Email Enquiries

If you contact us by email, we will use your details to respond to your enquiry.
We do not use your information for marketing unless you have explicitly opted in.

d) Newsletter & Marketing Communications

If you subscribe to our newsletter via our website, we collect your email address in order to send you promotional offers, event information and updates about Chilli Banana Macclesfield.

We rely on your consent as the legal basis for sending marketing emails. You may withdraw your consent at any time by clicking the unsubscribe link included in every email.

We use Mailchimp (a trading name of Intuit Inc.) as our email marketing platform. When you subscribe, your email address is securely stored on Mailchimp’s servers and processed in accordance with their privacy policy.

Mailchimp may process data outside the United Kingdom. Where this occurs, appropriate safeguards are in place in accordance with UK data protection law.

We do not sell or share your personal data for marketing purposes.

3. Lawful Basis for Processing

Under UK data protection law, we rely on:

• Consent — for website analytics and marketing emails
• Legitimate interests — for responding to enquiries and managing bookings

4. Sharing of Information

We do not sell or trade personal data.

We may share information with:

• Our booking system provider
• Google (for analytics, if consented)
• Mailchimp (for managing our email marketing list)

These third parties process data in accordance with their own privacy policies.

5. How Long We Keep Data

• Analytics data is retained according to Google’s standard retention settings.
• Booking and enquiry data is retained only as long as necessary for business and legal purposes.

6. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion where appropriate
• Withdraw consent for analytics at any time

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):

https://www.ico.org.uk

7. Cookies

Our website uses cookies for essential functionality and, if you consent, for analytics purposes.

Functional cookies may also be used to manage the display frequency of our newsletter sign-up pop-up.

You can change your cookie preferences at any time using the cookie settings link in the footer of this website.